Sora Prompt to Analyze Customer Reviews

Analyzing customer reviews is a strategic lever for any company looking to improve its products, services, and user experience. With Sora, you can transform hundreds or even thousands of customer feedback into actionable insights in minutes. Rather than manually reading each comment, Sora allows you to identify recurring trends, categorize sentiments, and highlight priority areas for improvement. Whether your reviews come from Google, Trustpilot, Amazon, or your internal surveys, a well-structured prompt helps extract a synthetic and actionable view. In this page, we offer an optimized main prompt as well as variants tailored to your expertise level to fully leverage Sora's power in analyzing your customer reviews. The goal: turn raw, scattered data into a clear, prioritized qualitative dashboard directly usable by your product, marketing, and support teams.

The prompt

Sora

You are an expert analyst in customer experience and natural language processing. I will provide you with a set of customer reviews. For each batch of reviews, perform the following analysis:

Sentiment Classification: Categorize each review as positive, neutral, or negative, with a confidence score (0-100%).
Theme Extraction: Identify the 5 to 10 main themes discussed (e.g., product quality, customer service, delivery, value for money, user interface).
Strengths/Weaknesses Matrix: Create a summary table of the most mentioned strengths and weaknesses, sorted by frequency.
Weak Signals: Spot rare but potentially critical mentions (bugs, security issues, emerging feature requests).
Priority Recommendations: Propose 3 to 5 concrete actions ranked by estimated impact and ease of implementation.
Executive Summary: Write a summary of up to 150 words intended for a leadership team.

Output format: clear sections with markdown tables where relevant.

Here are the reviews to analyze:
[PASTE_YOUR_REVIEWS_HERE]

Personalize this prompt with Léa

Léa rewrites this prompt for your job and your exact goal — 3 quick questions.

Why it works

This prompt works by assigning an expert role that sets the analytical tone, combined with a six-step sequential structure that forces exhaustive and methodical analysis. The explicit request for a structured output format (markdown tables, executive summary) guarantees directly usable results without reprocessing. Finally, the inclusion of weak signals pushes the model beyond superficial analysis to detect high-value insights.

Expected result

You will get a comprehensive analysis report including sentiment classification per review, a table of main themes with their frequency, a visual strengths/weaknesses matrix, and a list of prioritized recommendations. The 150-word executive summary allows you to quickly share key findings with your management or stakeholders without them having to read the full report.

Variants by level

FAQ

How many customer reviews can I analyze at once with Sora?

The limit depends on the model's context window. In practice, you can analyze between 50 and 200 reviews per request depending on their length. For larger volumes, split your reviews into batches and ask for a consolidated summary at the end. A tip: pre-format your reviews by numbering each entry to facilitate referencing in the analysis.

How should I prepare my customer reviews before submitting them to Sora?

For best results, structure your reviews with a clear separator between each entry (dashes, numbering, or blank lines). Remove duplicates and obvious spam reviews. If possible, include the date and source of each review to allow temporal and comparative analysis. A simple copy-paste from a spreadsheet with one column per review works well.

Are the sentiment analysis results reliable for French reviews?

Sora handles French very well, including colloquial expressions, light irony, and complex negative constructions (e.g., 'not bad' as a compliment). However, heavy sarcasm and very specific slang may be misinterpreted. To improve reliability, you can specify the cultural context and customer type in your prompt. On large volumes, sentiment classification accuracy typically exceeds 85%.

How to use this prompt

Copy the prompt with the button above.
Paste it into ChatGPT, Claude or your favorite AI assistant.
Replace the bracketed variables with your details, then refine the result.

About Prompt Guide

Prompt Guide is a free library of 4800+ ready-to-use prompts for ChatGPT, Claude and other AIs, with guides to learn prompting and tools to build and optimize your own prompts.

Prompt library Learn prompting Prompt builder Prompt optimizer

Already have a prompt?

Paste it into the Optimizer, AI improves it in 5 seconds: role, context, format. Free, no signup.

Open the Optimizer

More prompts to explore

Sora Prompt to Assess Skills

Skills assessment is a strategic challenge for companies, trainers, and recruiters. With Sora, OpenAI's video generation model,

Sora Prompt to Create a Brand Style Guide

Sora, OpenAI's video and visual generation model, opens up unprecedented possibilities for creating brand style guides. Traditionally reserved for

Sora Prompt to Create a Loyalty Program

Sora, the video generation model developed by OpenAI, opens up new possibilities for communicating about loyalty programs. Rather than relying on a full production team, you can now create impactful promotional videos that showcase program benefits, explain how it works, and encourage customers to sign up.

Sora Prompt to Create a Marketing Plan

Sora, the video generation model developed by OpenAI, is radically transforming how marketing professionals design their visual campaigns.

Sora Prompt to Create a Media Kit

A professional media kit is an essential tool for content creators, influencers, and brands who want to present their universe to potential partners.

Sora Prompt to Create a Pitch Deck

Sora, OpenAI's video generation model, opens up unprecedented possibilities for creating visually impactful pitch decks. Rather than limiting yourself to static slides, you can now integrate AI-generated video sequences to illustrate your product, your vision, or your target market. A pitch deck enriched with Sora videos immediately captures investors' attention and stands out in a sea of classic PowerPoint presentations. Whether you want to show a prototype in action, visualize a usage scenario, or create a cinematic introduction for your startup, Sora transforms your ideas into compelling visual sequences. The challenge is to formulate precise prompts that produce videos aligned with your brand identity and narrative. On this page, you'll find an optimized main prompt, variants adapted to your skill level, and practical tips for effectively integrating Sora videos into each section of your pitch deck, from problem to solution, product demonstration, and long-term vision.