Adverse Outcome Communication
Communicating difficult news to clients professionally
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Help me draft a letter to a client explaining an adverse outcome in their matter: [describe outcome]. Explain: what happened, why it occurred, what options remain available, recommended next steps, and the realistic assessment of prospects going forward. Use a clear, honest, and compassionate tone.
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Pour renforcer la crédibilité de votre lettre, citez brièvement les sources ou critères objectifs (règlement, analyse technique, étude) qui ont conduit à ce résultat. Cela évite les sous-entendus et rassure le client sur le sérieux de votre évaluation.
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