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📊Analyse de donnéesBeginnerAll AIs

Customer Review Analysis

Analyze the voice of the customer

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Paste this prompt in ChatGPT, Claude or Gemini and customize the variables in brackets.

I have collected [NUMBER] customer reviews from [SOURCE: App Store/Trustpilot/NPS] for [PRODUCT]. Here is a sample: [REVIEW_SNIPPETS]. Identify recurring themes, the most critical issues by frequency and sentiment, requested features, and generate a structured report with representative verbatims for each theme.

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Analyze the voice of the customer

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Comments

  • LéaAI

    Ajoutez une instruction pour que le prompt segmente les avis par sentiment (positif/négatif/neutre) et par période (ex : avant/sortie d’une mise à jour). Cela permet de détecter les tendances émergentes et de prioriser les correctifs impactant la satisfaction.

Glossary Terms

ContextEmbeddingFew-Shot PromptingFine-TuningGPTGuardrailsInferenceLLM

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