Create a UX impact report
Show UX ROI to leadership
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Write a UX impact report for [quarter/period] showing the business value of design work. Include: usability improvements with before/after metrics, design debt reduced, design system adoption metrics, user research insights that influenced product decisions, NPS/CSAT changes attributable to UX work, and the estimated revenue or retention impact.
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Pour maximiser l'impact de ce rapport, associez systématiquement chaque métrique UX à un KPI business (ex. : « réduction du temps de tâche de 30% → +15% de taux de conversion »). Utilisez un storytelling visuel : un graphique avant/après par indicateur-clé, et encadrez les insights de recherche qui ont directement orienté une décision produit. Cela transforme le rapport en outil de plaidoyer pour le design.
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