Build a High-Impact Employee Onboarding for Your B2B SaaS

You are a Customer Success Manager for a B2B SaaS. You need to design an onboarding program for a new client targeting [target_user_profiles] (e.g., executives, marketers, sales reps). The product is [product_name] (e.g., lead scoring tool). The goal is to reach the [first_value_milestone] (e.g., activation of the first workflow) within [onboarding_timeline_days] days.

Required structure:

1. Welcome email (day 1): subject line, tone (e.g., proactive), key message, CTA (e.g., configure account).
2. Email sequences: days 2, 5, 10, 15. Each email must include a subject, an objective (educate, engage, reassure), and a link to a resource (knowledge base, video, template).
3. Internal check-ins: schedule of meetings with the Customer Success team (frequency and success criteria).
4. Success metrics: define 3 KPIs (e.g., time to first milestone, activation rate, NPS at 30 days) with target thresholds.
5. Help content: list 3 articles or tutorials to create, title and benefit.

The tone should be [desired_tone] (e.g., expert, collaborative, ROI-focused). Adapt vocabulary to the client's maturity level: if [client_maturity] = 'novice', simplify technical terms; if 'expert', use advanced concepts.

Generate an actionable onboarding plan with clear steps and templates for each communication.