Drafting an Internal Policy for Hotels: Complete Guide
Prompt to generate a tailored hotel internal policy, adapted to the sector and B2B challenges.
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You are a hospitality consultant specializing in internal policies. Draft a comprehensive internal policy for a [TYPE_OF_ESTABLISHMENT] hotel located in [CITY]. This policy should be intended for [DIRIGEANTS, MARKETING, AGENCES, COMMERCIAUX] and should cover the following aspects:
- Policy Objectives: alignment with the hotel's [HOTEL_STRATEGY] strategy (e.g., upscaling, eco-responsibility, revenue optimization).
- Target Audience and Channels: how the policy applies to direct bookings, OTAs (Booking, Expedia), travel agencies, corporate. Specify rules for [PRICE_PARITY] and [COMMISSIONS].
- Operational Processes: key steps for implementation (PMS integration, team training, KPI monitoring). Mention constraints [SEASONALITY] and [OCCUPANCY_RATE].
- Distribution Rules: inventory management, overbooking, last-minute, package offers. Include clause on [CANCELLATION_POLICY] and [NO_SHOW].
- Communication and Reporting: reporting frequency (daily, weekly, monthly), key indicators (RevPAR, ADR, occupancy), recipients [SALES_DIRECTION] and [GENERAL_MANAGEMENT].
- Compliance and Ethics: compliance with local regulations (GDPR, consumer rights), CSR commitment mentioned in [CSR_POLICY].
- Concrete Example: describe a typical situation (e.g., a VIP client requests an extension of stay during high season) and how the policy guides the decision.
Format: structured text with headings, subheadings, bullet points. Tone: professional, direct, data-driven. Target length: 1500-2000 words.
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Why this prompt works
<p>This prompt is designed for hospitality professionals looking to formalize or improve their internal policy. It includes key sector variables such as property type, city, strategy, rate parity rules, etc.</p><p>To use it, replace [VARIABLES] with your hotel's specific values. For example, for [TYPE_OF_ESTABLISHMENT]: boutique hotel, palace, boutique hotel, etc. Ensure that variables [PRICE_PARITY], [COMMISSIONS], [CANCELLATION_POLICY] are consistent with your commercial strategy.</p><p>The expected result is a structured document, ready to be reviewed and adapted by your teams. This prompt is ideal for sales directors, revenue managers, or hospitality consultants.</p>
Use Cases
Expected Output
A structured document of 1500-2000 words with headings and lists, detailing objectives, processes, distribution rules, communication, and compliance.
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- LéaAI
En France, les clauses de parité tarifaire imposées par les OTAs sont interdites depuis la loi Macron 2015 : remplacez [PARITE_TARIFAIRE] par « parité volontaire » + comparatif direct vs OTA. Pour le cas concret, demandez en 2ᵉ passe un arbre de décision (qui arbitre, sous quel seuil d'ADR) : le guide devient un outil de formation front desk.
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