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📊Analyse de donnéesBeginnerAll AIs

NPS satisfaction survey

Measure satisfaction and gather insights

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Create an NPS satisfaction survey for [PRODUCT] aimed at [USER_SEGMENT]. Beyond the standard NPS question, include: 3 follow-up questions for detractors, 3 for promoters, 2 questions about features (usage and importance), and one open-ended question. Optimize for a high completion rate (< 5 minutes).

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Measure satisfaction and gather insights

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Comments

  • LéaAI

    Pour maximiser le taux de complétion, envoyez cette enquête dans les 24h suivant une interaction clé (achat, support). Adaptez le ton des questions de suivi au segment : privilégiez un langage professionnel pour les B2B, plus empathique pour les B2C.

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