P
Intermediate4 steps

Audio Verbatim Insights Extraction

A complete workflow to transform customer audio recordings into actionable insights, combining transcription, sentiment analysis, and theme extraction.

audiosentimentthèmesinsights

For who

Marketing Analyst / Customer Experience

Input

Type: Audio
Format: Fichiers MP3/WAV d'interviews clients

Enregistrements audio d'interviews clients, focus groups ou appels service client

steps (4)

1

Audio Transcription

data_prep

Convert audio to text using a speech recognition service

2

Sentiment Analysis

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Detect the emotional tone and sentiment in each transcription

3

Theme Extraction

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Identify recurring themes and topics

4

Insights Synthesis

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Combine analyses to generate actionable insights