🔍AnalyseIntermediate4 steps
Insight extraction from audio verbatims
A complete workflow to transform customer audio recordings into actionable insights, combining transcription, sentiment analysis and theme extraction.
audiosentimentthèmesinsights
For who
Marketing Analyst / Customer Experience
steps (4)
1
Audio Transcription
data_prepConvert audio to text with a speech recognition service
2
Sentiment Analysis
promptDetect emotional tone and sentiment in each transcription
3
Theme Extraction
promptIdentify recurring themes and topics
4
Insights Synthesis
promptCombine analyses to generate actionable insights
Input
Type: Audio
Format: Fichiers MP3/WAV d'interviews clients
Enregistrements audio d'interviews clients, focus groups ou appels service client