Social Media Crisis Management
Managing a reputation crisis
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Our brand is facing a crisis on social media due to [CRISIS_DESCRIPTION]. In [NUMBER] hours, [NUMBER_OF_REACTIONS] negative mentions. Generate: the initial official response message (< 200 words), the communication plan for the next 48 hours, follow-up messages for different scenarios (crisis resolved/ongoing), how to handle influencers who are amplifying it, and lessons learned to prevent future occurrences.
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