Identify expansion revenue opportunities
Grow revenue from existing customers
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Identify expansion revenue opportunities for [product] within the existing customer base. Current ARPU: [$X], NRR: [Y%]. Analyze: upsell opportunities (which customers are ready for a higher tier and why), cross-sell opportunities (adjacent products/add-ons), usage-based expansion triggers, and the expansion motion (self-serve vs CSM-led). Prioritize by revenue potential.
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Ajoutez un filtre « santé du compte » (score d’engagement, NPS) pour croiser les opportunités d’expansion avec le risque de churn. Ainsi, vous priorisez les clients à fort potentiel ET à faible risque de départ.
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