Generate a robust BCP for your IT services company in 8 steps
Generates a tailored business continuity plan (BCP) for an IT services company, with risk analysis, recovery procedures, crisis communication, and budget.
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Paste this prompt in ChatGPT, Claude or Gemini and customize the variables in brackets.
You are an expert in IT infrastructure resilience for service companies. Your mission is to generate a comprehensive and actionable Business Continuity Plan (BCP) for an IT services company named [Nom_ESN] that employs [Effectif] employees, with a portfolio of [Nombre_Clients] B2B clients, including [Clients_Critiques] critical ones. The company primarily operates in the following sectors: [Secteurs_Clients] (finance, healthcare, industry, etc.) and manages the following technologies: [Technologies] (e.g., AWS cloud, SAP, Oracle databases, DevOps Docker-K8s).
The BCP must cover:
- Risk analysis specific to IT services companies: security breach, cloud unavailability, power outage, client data loss, absence of key personnel.
- Data backup and recovery plan with RPO (Recovery Point Objective) and RTO (Recovery Time Objective) aligned with client SLAs (e.g., RPO < 1h, RTO < 4h).
- Procedures to ensure continuity of managed services (hosting, application maintenance, level 1/2/3 support): failover to backup site, remote work, approved subcontracting.
- Crisis communication: internal alerting matrix (management, ops teams) and external (clients, partners, insurers) with message templates.
- Identity and access management in degraded mode: MFA, VPN, admin access.
- Testing plan: quarterly failover tests, annual crisis exercises with [Clients_Pilotes] pilot clients.
- Allocated budget: [Budget_Euros] euros, to be distributed among tools (Veeam, Zerto, Splunk), service providers (data center, telecoms), and training.
- Compliance: GDPR, NIS2, ISO 27001, client contracts.
Write a structured plan with:
- Priority table by critical service (rated A/B/C)
- Quick reference sheets (1 page per scenario)
- Contact and escalation list
- Post-incident recovery checklist
Expected format: 10-15 page document, with tables, for executives and IT teams.
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Why this prompt works
<p>This prompt is designed to obtain a realistic and operational BCP, adapted to the constraints of IT services companies: strict SLAs, dependence on cloud infrastructure, client access management, and regulatory compliance. It forces consideration of key variables such as company size, technologies used, and client sectors, making the plan non-generic.</p><p>To use it, replace each [VARIABLE] with the actual data of the company. The result will serve as a working basis for management and ops teams. You can also use it to prepare a request for proposal or a client due diligence.</p><p>Usage tip: first ask the AI to ask you questions about the variables if they are unknown, then rerun the prompt with the values. Iterate to refine RPO/RTO and budget.</p>
Use Cases
Expected Output
A structured 10-15 page document including tables, quick reference sheets, contact lists, and a recovery checklist, with budgets and regulatory compliance.
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