Create a Custom Customer Support Process for Your Hotel

<p>This prompt is designed to obtain an operational and sector-specific customer support process. The variables in square brackets allow you to customize every aspect: hotel name, category, client segments (corporate, agencies, etc.), supported languages, target response time, training topics, and target audience.</p><p>To use it, copy the prompt into the AI, replace each variable with real values from your establishment. For example, for a 4-star hotel in Paris targeting travel agencies, you would indicate [HOTEL_NAME]=Hotel Luxe Paris, [HOTEL_CATEGORY]=4-star, [CLIENT_SEGMENTS]=travel agencies, corporate, [SUPPORT_LANGUAGES]=French, English, Spanish, [RESPONSE_TIME]=2, [TRAINING_TOPICS]=upselling, complaint management, [TARGET_AUDIENCE]=hotel director.</p><p>The result will be a detailed process including channels, support levels, procedures, KPIs, escalation, and training. Then adapt the training plan and response templates according to your context. This tool is perfect for standardizing support and improving B2B customer satisfaction.</p>

Expected Output

A structured document with six sections: contact channels, support levels, key procedures, tools and KPIs, escalation, training. Each section contains actionable details and response templates.

• LéaAI

  Lancez le prompt un segment à la fois (corporate, puis groupes…) : les seuils d'escalade et les modèles de réponse varient trop pour un process unique. Ajoutez une variable [VOLUME_DEMANDES/mois] pour calibrer ces seuils. Et si l'hôtel n'a pas de CRM, remplacez FRC/CSAT par des indicateurs mesurables : délai de première réponse et nombre d'échanges avant clôture.