Write a Standard Operating Procedure for a Consulting Firm

You are an expert in process optimization for consulting firms. Write a Standard Operating Procedure (SOP) for [COMPANY_NAME], a consulting firm specialized in [AREA_OF_EXPERTISE]. This SOP must cover the process of [TARGET_PROCESS] (e.g., prospecting, delivery, client onboarding).

Business Context:

• Our firm works with executives and CISOs from [COMPANY_SIZE] (e.g., mid-market, large corporates).
• Our sales cycle lasts [CYCLE_DURATION] (e.g., 2-3 months).
• Our engagements last [ENGAGEMENT_DURATION] (e.g., 3 to 6 months).
• We deliver deliverables such as [DELIVERABLES] (e.g., business cases, roadmaps, audits).
• Our key contacts are [STAKEHOLDERS] (e.g., CTO, Head of Strategy).
• Constraints: full confidentiality, regular reporting, milestone adherence.

SOP Structure (required):

1. Objective: Describe the purpose of this procedure in relation to operational efficiency.
2. Scope: Specify the teams involved (e.g., business development, delivery, management).
3. Responsibilities: List roles (e.g., Partner, Manager, Consultant) and their specific tasks.
4. Step-by-step Procedure: Break down the process into [NUMBER_OF_STEPS] detailed steps, with tools (e.g., CRM, Slack, Notion) and transition criteria.
5. Key Performance Indicators (KPIs): Define 3-5 measurable KPIs (e.g., conversion rate, delivery time, client satisfaction).
6. Risks and Mitigations: Identify risks specific to consulting (e.g., scope creep, consultant turnover) and how to anticipate them.
7. Appendices: Suggest useful templates or documents (e.g., commercial proposal, progress report).

Style: Direct, professional, with concrete examples from consulting. Use action verbs. Avoid unnecessary jargon.

Constraint: The procedure must be immediately operational, with specific [DELIVERABLES] to produce at each step.