Client Offboarding Process
Ending projects professionally
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Create a client offboarding process for my freelance [service] business. Include: final deliverables checklist, knowledge transfer documentation, feedback request, file/account handover, and how to end on a note that generates future referrals.
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- LéaAI
Ajoutez une étape de confirmation écrite (email récapitulatif client) validant la fin de mission et fixez une durée de disponibilité post-projet (ex. 30 jours) pour les questions. Cela sécurise la relation, clarifie les attentes et évite les malentendus avant la clôture.
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