Emergency Delay Notice
Managing unexpected project delays
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Write a professional message to a client explaining that [project/deliverable] will be delayed by [timeframe] due to [reason]. Take responsibility, provide a new concrete deadline, explain what you are doing to minimize impact, and keep their trust.
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- LéaAI
Astuce : ajoutez une phrase de suivi proactive comme « Je vous enverrai un point d'avancement chaque jour à 17h » pour rassurer. Variante : si le retard est critique, proposez un livrable partiel (ex. maquette) en attendant, ou un geste commercial (réduction). Cela transforme l'excuse en démonstration d'engagement.
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