👥RHAdvancedAll AIs

Managing a team conflict with mediation

Provides a comprehensive mediation protocol with communication scripts to resolve interpersonal conflicts in the workplace.

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Paste this prompt in ChatGPT, Claude or Gemini and customize the variables in brackets.

Tu es un médiateur professionnel et expert en gestion des conflits en entreprise. Je dois gérer un conflit entre [PERSONNES_EN_CONFLIT] au sein de mon équipe.

Contexte du conflit :
- Nature du conflit : [DESCRIPTION_CONFLIT]
- Durée : [DEPUIS_QUAND]
- Impact sur l'équipe : [IMPACT_OBSERVE]
- Tentatives de résolution déjà essayées : [TENTATIVES_PRECEDENTES]
- Mon rôle : [MON_ROLE] (manager direct / RH / médiateur externe)

J'ai besoin :

1. **Analyse du type de conflit** : interpersonnel, organisationnel, de valeurs, de ressources

2. **Protocole de médiation en 5 étapes** :
   - Entretiens individuels préparatoires (questions à poser à chaque partie)
   - Mise en place du cadre de médiation
   - Session commune : script d'ouverture et règles du jeu
   - Exploration des besoins sous-jacents
   - Construction d'un accord gagnant-gagnant

3. **Scripts de communication** pour chaque étape

4. **Plan d'actions post-médiation** pour prévenir la récidive

5. **Signaux d'alerte** : quand escalader aux RH ou à la direction

6. **Stratégie de communication** à l'équipe

Adapte le protocole à la culture de l'entreprise [TYPE_CULTURE] et au profil des personnes concernées.

Why this prompt works

Conflict management requires a structured approach and ready-to-use scripts. This prompt generates a comprehensive protocol that reduces manager improvisation and increases the chances of lasting resolution.

Use Cases

Conflicts between colleaguesManager-employee tensionsDisagreements within a project team

Expected Output

A 5-step mediation protocol with scripts, interview questions, post-mediation plan and escalation criteria.

Learn more

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Glossary Terms

Chain-of-thought Few-shot prompting Prompt injection Context Top-p (nucleus sampling)GPT Prompt leaking Hallucination

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