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Write 5 reply templates for comments on [brand]'s social media posts. Create templates for: a positive compliment (acknowledge + deepen engagement), a product question (helpful answer + CTA), a negative experience complaint (empathetic + direct to DMs), a competitor mention (neutral + show brand confidence), and a funny comment (match the energy appropriately). Adapt each for [brand]'s voice: [describe].
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Pour personnaliser vos modèles, remplacez toujours "[Prénom]" du commentateur : les réponses génériques réduisent l'engagement de 35 %. Ajoutez un emoji pertinent (👍 pour un compliment, 🛠️ pour un problème) pour humaniser la voix de la marque.
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